Feel free to reach out to us via phone, chat, or email.

Phone Support
Chat Support

Have any questions?

The minimum amount you can deposit is 5,000 USD.
Stocks and currency pairs are the products that experience the highest trading volumes in our platform.
To initiate the password reset process, you can visit the designated page titled Forgot Password". Another option is to click on the "Forgot Password" link available on our sign-in page. Once you've accessed either of these options, simply enter the email address associated with your account and carefully follow the instructions that will be sent to you.
You can access the registration form by clicking on the provided link here.
After you have successfully registered, you can proceed to deposit funds into your account and commence trading.
There are no commissions imposed by AGlobalTrade when adding funds to your account.
To fund your account, you have several payment options available. However, AGlobalTrade offers additional advantages as it allows you to avoid conversion fees on deposits. Setting up your AGlobalTrade account is quick and easy, with no setup costs or hidden fees.

To make the deposit to AGlobalTrade, you can choose one of these simple steps:

A. Log in to your account/Click on "Deposit Funds."/Enter the desired amount and select the currency/Finally, choose your preferred deposit method.

B. Inform Your Financial analyst to send request to the Financial Department/Representative of the company from the financial department will contact you to make assistance with the deposit process.

C. Write you deposit request from your registered email to the company email/Representative of the company from the financial department will contact you to make assistance with the deposit process.

D. You can submit your request by writing to the online chat.
If you wish to withdraw funds from your account, you can do so at any time. Customers are allowed to withdraw funds up to the available balance in their AGlobalTrade account. To ensure client satisfaction, the company covers the commission fee for the transfer.

For withdrawal process client can use different payment methods:

A. Automatic withdrawal
B. Crypto withdrawal:
-Bitcoin Amount must be higher than 100 USD
-USDT(ERC20) Amount must be higher than 1000 USD
-USDT(TRC20) Amount must be higher than 20 USD
-USDT(Polygon) Amount must be higher than 1 USD
-USDC(ERC20) Amount must be higher than 1000 USD
-USDC(TRC20) Amount must be higher than 20 USD
-USDC(Polygon) Amount must be higher than 1 USD
-Ethereum Amount must be higher than 20 USD

C. Bank Transfer (The International Bank Account Number/Card)
D. Credit Card

Please be aware that if we are unable to return your funds using your original deposit method/to the specified data you will be asked to provide an alternative payment method.

Additional information may also be requested if trading account is not verified.
In order to make your account verified, you can reach more information in Verification part.
Verifying your AGlobalTrade account is a necessary step in the registration process. Regulatory requirements mandate that each new AGlobalTrade account be verified to ensure the security of our platform and prevent any illicit activities.

Once your account is verified, you will have access to all the benefits offered by the AGlobalTrade platform. To verify your account, you must upload both a proof of identity (POI) and a proof of address (POA). The verification process will only commence once you have provided both documents. The AGlobalTrade allows you to conveniently scan your documents and upload them directly to the platform.

For the Proof of Identity:

Your proof of identity document should include your name, date of birth, a clear photograph of yourself, the issue date, and if applicable, an expiration date. The preferred document for proof of identity is Identification Card or passport.

All the information on your proof of identity document should be clearly visible.

For the Proof of Address:

Your proof of address document should include your full name, address, and an issue date that is no older than three months. Additionally, the name or logo of the issuer should be clearly visible.

For the Proof of Address:

You can provide one of the following documents as proof of your address:

- Bank statement
- Credit card statement
- Electricity, water, or gas bill
- Council tax bill
- Tax letter or bill
- Official house rental agreement issued by the government
- Letter from your local municipality
- Phone bill
- Internet bill

When sending/uploading your documents, please ensure that:

*Documents are flat and there is no cropping
*All four corners of the document should be visible.
*Documents must be in color;
*Documents must be of high quality;
*The information on the documents must be fully legible;
*The validity period of the documents must not have expired;
- The sides of the documents must be clearly visible;

The verification process may take a few days, and you will receive a notification once your account has been verified. You can also track the status of your verification on the AGlobalTrade platform. Verified accounts are indicated by a green tick on the user's profile.

Our team will review your documents and update your verification status, so there is no need to contact Customer Service to inquire about the progress of your verification. If your documents are rejected, we will send you an email with clear instructions on what additional information or documents are required. To ensure that you receive our emails, please add AGlobalTrade to your "safe sender" list in your email settings.
Verification of customer accounts through document submission is an important process for several reasons, especially when it comes to withdrawals and money transfers. Here are some reasons why customers are required to verify their accounts:

1. Security and Fraud Prevention: Verification helps maintain a secure environment by ensuring that the account holder is the legitimate owner. It helps prevent unauthorized access, identity theft, and fraudulent activities.

2. Compliance with Regulations: Financial regulations and anti-money laundering (AML) laws require financial service providers to verify the identity of their customers. By complying with these regulations, AGlobalTrade demonstrates its commitment to maintaining a transparent and trustworthy platform.

3. Fund Protection: Verification ensures that funds are protected and are being transferred to the rightful account holder. It adds an extra layer of security, reducing the risk of funds being misdirected or transferred to unauthorized individuals.

4. Smooth Withdrawals: Verification is particularly important for withdrawals. By verifying their accounts, customers establish their identity and ownership of the funds, making the withdrawal process smoother and faster.

5. Enhanced Account Features: Verified accounts often enjoy additional benefits and access to enhanced features. These may include higher withdrawal limits, eligibility for certain promotions or bonuses, and participation in advanced trading options.

6. Compliance with Payment Processor Policies: Payment processors, such as banks or third-party payment providers, often require account verification to comply with their own security and regulatory standards. Verifying the account helps facilitate seamless money transfers and transactions through these payment processors.

Overall, verification is crucial for ensuring the security, compliance, and seamless financial operations of both customers and the platform. It protects customers' funds, prevents fraudulent activities, and enables smooth withdrawals and money transfers.

Experience the future of trading with AGlobalTrade